Dear RUHR.TOPCARD holders,

The government made the decision to take new measures as of the 2nd of November 2020 due to the rising COVID-19 infections, which will also affect the RUHR.TOPCARD. New restrictions are placed on institutions that are categorized in the leisure and tourism sector, which are forced to stay closed as of next week. More specifically:

  •  Theaters, Operas, Concert Halls and similar
  • Exhibitions, Cinemas, Theme Parks and other providers of leisure activities (indoor and outdoor)
  • Sport activities (indoor and outdoor) with the exemption of professional athletes. 
  • Swimming Pools, saunas and thermal baths

These regulations will start at the 2nd of November and last approximately until the end of November. We are currently in contact with our partners and will inform you if there are any exemptions. Please inform yourselves on the website of the individual partner before making a booking. Due to the short notice of this information chances are that the websites of partners are not up-to-date as well.

Please relate to the Robert Koch Institut for the most recent information on COVID-19 in Germany. Recent measures can be found here. An overview card of Germany is available as well. 

Due to the previous pandemic-related outage, the period of use for the RUHR.TOPCARD 2020 will be extended by two months. Thus, the current regulation provides that you can use your RUHR.TOPCARDAll participating partners that you have not yet visited in 2020 can be visited. Double use of one-time free partners is not possible. Should it be necessary to close partners again for a longer period of time, we will reassess the situation. 
We would have liked to inform you earlier, but as you know, RUHR.TOPCARD has a colourful and varied range of services - this also means a major need for coordination and numerous discussions with our many partners. An overview of the partners who have already confirmed their participation in the scheme can be found here

Corona FAQs

Which partners can be visited at the moment?

Is the RUHR.TOPCARD available?

When can I visit the special partners?

From when is the RUHR.TOPCARD 2021 valid?

Will the RUHR.TOPCARD 2021 be available at a lower price?

What about children born in 2016?

What can we do if we belong to the risk group?

Is it possible to return an unused card?

How are reservations and cancelations handled?

Thanks for your understanding
Many customers have expressed their solidarity and understanding over the last few days - we would like to take this opportunity to thank them warmly.
Please always bear in mind that this crisis does not only affect RUHR.TOPCARD itself, but that our long-term partners are also increasingly faced with financial challenges. We would like to overcome this crisis together with you and our partners in order to be able to offer you the usual variety of experiences "after corona".

We will keep you up to date and thank you very much for your patience!

Best regards