Data Protection Declaration

I. Name and address of the data controller

The person responsible within the meaning of the General Data Protection Regulation and other national data protection laws of the Member States as well as other data protection regulations is:

Ruhr Tourismus GmbH
Centroallee 261

46047 Oberhausen
Germany
Tel.: +49 (0) 208 89959100
E-Mail: info@ruhr-tourismus.de
Website: www.ruhr-tourismus.de


II. Name and address of the data protection officer

The data protection officer of the data controller is:

Dr. Ralf W. Schadowski
ADDAG GmbH & Co KG
Krefelder Straße 121
Aachen
Germany
Tel.: +49 (0) 241 446880
E-Mail: info@addag.de
Website: www.addag.de


III. General information on data processing

1. Scope of processing of personal data

We only process personal data of our users if this is necessary to provide a functional website as well as our contents and services. The processing of personal data of our users takes place regularly only after consent of the user. An exception applies in those cases where prior consent cannot be obtained for real reasons and the processing of the data is permitted by law.

2. Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 lit. a EU General Data Protection Regulation (GDPR) serves as the legal basis. In the processing of personal data required for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures. Insofar as the processing of personal data is required to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR shall serve as the legal basis. If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f GDPR shall serve as the legal basis for processing.

3. Data erasure and storage duration

The personal data of the data subject will be deleted or blocked as soon as the purpose of storage ceases to apply. Furthermore, data may be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the data subject is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.


IV. Provision of the website and creation of log files

1. Description and scope of data processing

Every time you visit our website, our system automatically collects data and information from the computer system of the calling computer.

The following data is collected in this process:

  1. Information about the browser type and version used
  2. The user's operating system
  3. The IP address of the user
  4. Date and time of access

The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.

2. Legal basis for data processing

The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f GDPR.

3. Purpose of data processing

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this the IP address of the user must remain stored for the duration of the session.

The data is stored in log files to ensure the functionality of the website. In addition, the data serves us to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

Our legitimate interest in data processing pursuant to Art. 6 para. 1 lit. f GDPR also lies in these purposes.

4. Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

If the data is stored in log files, this is the case after seven days at the latest. Further storage is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.

5. Possibility of objection and elimination

The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.


V. Use of cookies

1. Description and scope of data processing

Our website makes use of cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. If a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a specific character string that enables a unique identification of the browser when the website is called up again.

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.

The following data is stored and transmitted in the cookies:

  • Items in shopping cart
  • Notepad entries

We also use cookies on our website which enable an analysis of the user's surfing behaviour.

This way, the following data can be transmitted:

  • Entered search terms
  • Frequency of page views
  • Use of website functions

When accessing our website, the user is informed about the use of cookies for analytical purposes and his or her consent to the processing of personal data used in this context is obtained. In this context, reference is also made to this data protection declaration.

2. Legal basis for data processing

The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 lit. f GDPR.
The legal basis for the processing of personal data using cookies for analytical purposes is Art. 6 para. 1 lit. a GDPR.

3. Purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after a page change.

We require cookies for the following applications:

  • Shopping cart function
  • Notepad function
  • Website functions (e.g. rendering YouTube videos)

The user data collected by technically necessary cookies are not used to create user profiles.

The analysis cookies are used to improve the quality of our website and its content. The analysis cookies tell us how the website is used, what content is of interest to the visitor and which functions are used. This enables us to continuously optimize our website and the services we offer.

For these purposes, our legitimate interest also lies in the processing of personal data in accordance with Art. 6 para. 1 lit. f GDPR.

4. Duration of storage, possibility of objection and elimination

Cookies are stored on the user's computer and transmitted to our site. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.

The transmission of Flash cookies cannot be prevented via the browser settings, but by changing the Flash Player settings.


VI. Newsletter

1. Description and scope of data processing

You can subscribe to a free newsletter on our website. When subscribing for the newsletter, the data from the input mask is transmitted to us. This involves:

  • IP address of the querying computer
  • Date and time of subscription
  • E-Mail of the subscriber

In the course of the subscription process, your consent is obtained for the processing of the data and reference is made to this data protection declaration. For the purpose of sending the newsletter, the retrieved data will be forwarded to rapidmail GmbH.

2. Legal basis for data processing

The legal basis for the processing of the data after registration for the newsletter by the user is Art. 6 para. 1 lit. a GDPR.

3. Purpose of data processing

The collection of the user's e-mail address serves to send the newsletter.

4. Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. The user's e-mail address will therefore be stored for as long as the subscription to the newsletter is active.

5. Possibility of objection and elimination

The subscription to the newsletter can be cancelled by the user concerned at any time. For this purpose, there is a corresponding link in every newsletter.


VII.  E-Commerce

1. Description and scope of data processing

On our website, we offer users the opportunity to purchase the RUHR.TOPCARD by entering personal data. The data is entered into an input mask and transmitted to us and saved. The data will be passed on to feratel media technologies AG, Moritschstraße 2, 9500 Villach, Austria for the purpose of processing the order. The following data is collected during the registration process:

  • Salutation (Mr/Mrs)
  • Last name
  • First name
  • Address (street, postcode, city)
  • E-mail
  • Telephone number

When paying (online) by credit card (MasterCard, VISA), PayPal or direct debit, your data will be recorded and stored at DataTrans, Kreuzbühlstraße 26, CH-8008 Zurich and only passed on to the companies involved in the payment process. We do not store credit card data.

With (online) payment by direct debit or PayPal your account data will be sent to telego! GmbH, creditPass® division, Mehlbeerenstraße 2, 82024 Taufkirchen b. München. CreditPass® transmits your data (name, address and if necessary date of birth) for the purpose of credit assessment, obtaining information for assessing the risk of non-payment on the basis of mathematical-statistical procedures using address data and for verifying your address (check for deliverability) to CRIF Bürgel GmbH Niederlassung Hamburg, Friesenweg 4, Haus 12, 22763 Hamburg; Creditreform Boniversum GmbH, Hellersbergstrasse 11, 41460 Neuss; Deutsche Post Direkt GmbH, Junkersring 57, 53844 Troisdorf; infoscore Consumer Data GmbH, Rheinstrasse 99, 76532 Baden-Baden; SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden. The legal basis for these transfers is Art. 6 para. 1 lit. b and Art. 6 para. 1 lit. f GDPR. Transmission on the basis of these provisions may only take place if this is necessary to safeguard the legitimate interests of our company or third parties and does not outweigh the interests of the fundamental rights and freedoms of the data subject, which require the protection of personal data. Detailed information on the credit agencies within the meaning of Art. 14 GDPR, i.e. information on the business purpose, data storage purposes, data recipients, the right to self-disclosure, the right to cancellation or correction etc. can be found under the following link:

www.crifbuergel.de/de/datenschutz
www.boniversum.de/EU-DSGVO
www.deutschepost.de/content/dam/dpag/images/D_d/DDP/Downloads/dp-direkt-zusatzinfo-datenschutzkonforme-adressloesungen-dsgvo.pdf finance.arvato.com/content/dam/arvato/documents/financial-solutions/Arvato_Financial_Soultions_Art._14_EUDSGVO.pdf
www.schufa.de/de/datenschutz-dsgvo/

When paying (online) by credit card (MasterCard, VISA), your account data (card number, security code, period of validity) will be passed on to Concardis GmbH, Helfmann-Park 7, 65760 Eschborn . We do not store the account data.

Your personal data can also be viewed by the respective RUHR.TOPCARD service partners (e.g. participating leisure attractions). The service partners are prohibited from using your data for purposes other than processing the RUHR.TOPCARD acceptance. The service partners are not permitted to pass on or sell your data.

a) PayPal as payment method

The person responsible for processing has integrated PayPal components on this website. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which are virtual private or business accounts. In addition, PayPal offers the option of processing virtual payments via credit cards if a user does not have a PayPal account. A PayPal account is managed via an email address, which is why there is no classic account number. PayPal makes it possible to initiate online payments to third parties or to receive payments. PayPal also acts as a trustee and provides buyer protection services.

The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.

If the data subject selects "PayPal" as a payment option in our online shop during the order process, the data of the data subject is automatically transmitted to PayPal. By selecting this payment option, the data subject consents to the transfer of personal data required for payment processing. The personal data transmitted to PayPal is usually first name, last name, address, e-mail address, IP address, telephone number, mobile phone number or other data required for payment processing. Personal data in connection with the respective order is also necessary for the processing of the purchase contract.

The purpose of data transmission is to process payments and prevent fraud. The data controller will provide PayPal with personal data, especially if there is a legitimate interest in the transfer. Personal data exchanged between PayPal and the data controller may be transferred by PayPal to credit reference agencies. The purpose of this transmission is to verify identity and creditworthiness.

PayPal may pass on personal data to affiliated companies and service providers or subcontractors if this is necessary to fulfil contractual obligations or if the data is to be processed on behalf of PayPal.

The data subject has the option to revoke his/her consent to the handling of personal data with PayPal at any time. A revocation does not affect personal data which must be processed, used or transmitted for (contractual) payment processing.

PayPal's current privacy policy can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full

b) SSL encryption

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as orders or requests you send to us. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

If there is an obligation to provide us with your payment data (e.g. account data for payment by credit card or direct debit) after the conclusion of a chargeable contract, this data is required for payment processing.
Payment transactions via the usual means of payment (Visa/MasterCard, direct debit) are made exclusively via an encrypted SSL connection. In the case of encrypted communication, your payment data that you transmit to us cannot be read by third parties.

2. Legal basis for data processing

The data collected is used to fulfil a contract to which the user is a party or to carry out pre-contractual measures, then Art. 6 Para. 1 letter b GDPR is an additional legal basis for the processing of the data.

3. Purpose of data processing

The collection of the user's data is necessary to fulfil a contract with the user or to carry out pre-contractual measures.

4. Duration of storage

The data will be deleted as soon as it is no longer required by law to fulfil the contract.


VIII. Contact form and e-mail contact

1. Description and scope of data processing

There is a contact form on our website which can be used for electronic contact. If a user takes advantage of this possibility, the data entered in the input mask will be transmitted to us and stored. This data is:

  • Last name
  • First name
  • E-mail
  • Telephone
  • Street and house no.
  • Postcode and city
  • Subject
  • Your message

At the time the message is sent, the following data is also stored:

  • Date and time of registration

Your consent is obtained for the processing of the data within the scope of the sending process and reference is made to this data protection declaration. For the purpose of delivering any requested postal items, the data will be forwarded to the logistics service provider Handwerk Industrie Dienstleistung-Service II, Wierlings Busch 9, 48249 Dülmen.

Alternatively, you can contact us via the e-mail address provided. In this case, the user's personal data transmitted by e-mail will be stored.

2. Legal basis for data processing

The legal basis for the processing of data is Art. 6 para. 1 lit. a GDPR if the user has given his consent.

3. Purpose of data processing

The processing of the personal data from the input mask serves us only for the treatment of the contact established. In the event of contact by e-mail, this also constitutes the necessary legitimate interest in the processing of the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

4. Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those that were sent by e-mail, this is the case when the respective conversation with the user is finished. The conversation is terminated when it can be inferred from the circumstances that the facts in question have been finally clarified.

The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

5. Possibility of objection and elimination

The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.

To this end, the user declares his revocation in writing by e-mail in a clear manner. All personal data stored in the course of contacting us will be deleted in this case.


IX. Website analysis services

1. Description and scope of data processing

This website uses functions of the web analysis service Google Analytics (with anonymisation function). This is a service provided by Google Ireland Limited ("Google"), a company incorporated and operated under Irish law (register number: 368047) located at Gordon House, Barrow Street, Dublin 4, Ireland ("Google").

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

2. Legal basis for the processing of personal data

Google Analytics cookies are stored on the basis of Art. 6 Par. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both his website and his advertising.

3. Purpose of data processing

The website operator has a legitimate interest in analysing user behaviour in order to optimise both his website and his advertising. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

4. Possibility of objection and elimination

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site:

More information on how Google Analytics handles user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de



X. Plugins & Tools

(1) YouTube

Our website uses plugins from Google's YouTube site. This is a service provided by Google Ireland Limited ("Google"), a company incorporated and operated under Irish law (register number: 368047) located at Gordon House, Barrow Street, Dublin 4, Ireland ("Google").
If you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited.
If you are logged into your YouTube account, you allow YouTube to associate your surfing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.
The use of YouTube is in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
For more information on how we handle user data, please see YouTube's privacy policy: https://www.google.de/intl/de/policies/privacy.

(2) Google web fonts

This site uses so-called web fonts provided by Google to uniformly display fonts. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
To do this, the browser you are using must connect to Google's servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If your browser does not support the web fonts, a standard font from your computer will be used.

For more information about Google Web Fonts, please visit https://developers.google.com/fonts/faq and read Google's privacy statement: https://www.google.com/policies/privacy/.

(3) Google Maps

This page uses the map service Google Maps via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission.

The use of Google Maps is in the interest of an appealing representation of our online offers and at an easy findability of the places indicated by us on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

You can find more information on the handling of user data in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.


(4) Google reCaptcha

To protect your request via internet form, this site uses the Google service reCaptcha. This is to dinstinguish wether the entry in the contact form is made by a human or abusive by an automated computer. For this purpose, your input will be transmitted to Google for further processing. Based on the IP address and other data required for the service, Google will check whether it is a human activity or a computer. The submitted IP address will not be merged with other data from Google. This data is subject to the deviating pivacy policies of Google.

The use of reCaptcha is in the interest of presenting a secure website and to protect us against automated input (attacks).

Fore more information about Google reCaptcha, please visit https://developers.google.com/recaptcha/ and read Google’s privacy statement: https://www.google.com/policies/privacy/.


XI. Rights of the data subject

If personal data are processed by you, you are affected in the sense of GDPR and you have the following rights against the data controller:

1. Right to information

You can ask the person in charge to confirm whether personal data concerning you will be processed by us.

If such processing has taken place, you can request the following information from the data controller:

(1)       the purposes for which the personal data are processed;

(2)       the categories of personal data being processed;

(3)       the recipients or categories of recipients to whom the personal data concerning you have been or are still being disclosed;

(4)       the planned duration of the storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage period;

(5)       the existence of a right to rectification or deletion of personal data concerning you, a right to limitation of processing by the controller or a right to object to such processing;

(6)       the existence of a right of appeal to a supervisory authority;

(7)       any available information on the origin of the data if the personal data are not collected from the data subject;

(8)       the existence of automated decision-making including profiling in accordance with Art. 22 para. 1 and 4 GDPR and - at least in these cases - meaningful information on the logic involved and the scope and intended effects of      such processing for the data subject.

You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate guarantees pursuant to Art. 46 GDPR in connection with the transmission.

2. Right to rectification

You have a right of rectification and/or completion vis-à-vis the data controller if the personal data processed concerning you are incorrect or incomplete. The data controller shall make the correction without delay.

3. Right to limitation of processing

Under the following conditions, you may request that the processing of personal data concerning you be restricted:

(1)      if you dispute the accuracy of the personal data concerning you for a period that enables the data controller to verify the accuracy of the personal data;

(2)      the processing is unlawful and you refuse to delete the personal data and instead request that the use of the personal data be restricted;

(3)      the data controller no longer needs the personal data for the purposes of the processing, but you do need them to assert, exercise or defend legal claims, or

(4)      if you have filed an objection to the processing pursuant to Art. 21 para. 1 GDPR and it has not yet been determined whether the legitimate reasons of the data controller outweigh your reasons.

If the processing of personal data concerning you has been restricted, such data may only be processed - apart from being stored - with your consent or for the purpose of asserting, exercising or defending rights or protecting the rights of another natural or legal person or on grounds of an important public interest of the Union or a Member State.

If the processing restriction has been restricted according to the above conditions, you will be informed by the data controller before the restriction is lifted.

4. Right to cancellation

a) Deletion obligation

You may request the data controller to delete the personal data relating to you without delay and the controller is obliged to delete this data without delay if one of the following reasons applies:

(1)      The personal data concerning you is no longer necessary for the purposes for which they were collected or otherwise processed.

(2)     You revoke your consent, on which the processing was based pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR, and there is no other legal basis for the processing.

(3)      You file an objection against the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate reasons for the processing, or you file an objection against the processing pursuant to Art. 21 para. 2 GDPR.

(4)      The personal data concerning you have been processed unlawfully.

(5)      The deletion of personal data relating to you is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the data controller is subject.

(6)      The personal data concerning you were collected in relation to information society services offered pursuant to Art. 8 para. 1 GDPR.

b) Information to third parties

If the data controller has made the personal data concerning you public and is obliged to delete it pursuant to Art. 17 para. 1 GDPR, he shall take appropriate measures, under consideration of technical measures, taking into account the available technology and the implementation costs, to inform data processors who process the personal data that you as the data subject have requested the deletion of all links to this personal data or of copies or replications of this personal data.

c) Exemptions

The right to cancellation does not exist insofar as the processing is necessary

(1)      to exercise freedom of expression and information;

(2)      for the performance of a legal obligation required for processing under the law of the Union or of the Member States to which the controller is subject or for the performance of a task in the public interest or in the exercise of official authority conferred on the data controller;

(3)      to assert, exercise or defend legal claims.

5. Right to information

If you have exercised your right to have the data controller correct, delete or limit the processing, he is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this correction or deletion of the data or restriction on processing, unless this proves impossible or involves a disproportionate effort.

You are entitled to be informed by the data controller of such recipients.

6. Right to data transferability

You have the right to receive the personal data concerning you that you have provided to the data controller in a structured, common and machine-readable format. In addition, you have the right to pass this data on to another person in charge without obstruction by the person in charge to whom the personal data was provided, provided that

(1)      processing is based on consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and

(2)      processing is carried out by means of automated methods.

In exercising this right, you also have the right to request that the personal data concerning you be transferred directly from one data controller to another data controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this.

The right to transferability shall not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority conferred on the data controller.

7. Right of objection

You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you under Article 6(1)(e) or (f) of the GDPR; this also applies to profiling based on these provisions.

The data controller no longer processes the personal data concerning you, unless he can prove compelling reasons worthy of protection for processing, which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If the personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such advertising; this also applies to profiling, insofar as it is associated with such direct marketing.

If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the possibility to exercise your right of objection in connection with the use of Information Society services by means of automated procedures using technical specifications, notwithstanding Directive 2002/58/EC.

8. Right to revoke the data protection declaration of consent

You have the right to revoke your consent to the data protection declaration at any time. The revocation of consent shall not affect the legality of the processing carried out on the basis of the consent until revocation.

9. Automated decision in individual cases including profiling

You have the right not to be subject to a decision based exclusively on automated processing - including profiling - that has legal effect against you or significantly impairs you in a similar manner.

This does not apply if the decision

(1)      is necessary for the conclusion or performance of a contract between you and the person responsible,

(2)      the legislation of the Union or of the Member States to which the person responsible is subject is admissible and that legislation contains appropriate measures to safeguard your rights, freedoms and legitimate interests; or

(3)      with your express consent.

However, these decisions may not be based on special categories of personal data pursuant to Art. 9 para. 1 GDPR, unless Art. 9 para. 2 lit. a or g GDPR applies and appropriate measures have been taken to protect your rights and freedoms and your legitimate interests.

In the cases referred to in (1) and (3), the person responsible shall take reasonable measures to safeguard your rights, freedoms and legitimate interests, including at least the right to obtain the intervention of a person by the person responsible, to state his own position and to challenge the decision.

10. Right of appeal to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right of appeal to a supervisory authority, in particular in the Member State where you reside, work or suspect of infringement, if you believe that the processing of personal data concerning you is contrary to the GDPR.

The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.

Info Hotline
+49 1806.1816180
(€ 0,20/call from German landline;
€ 0,60/call from the mobile phone network.)

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